Job Description

Service Now Developer with Now Assist
Role: Service Now Developer – Now Assist Specialist
Job Location: PAN INDIA
Experience Range : 5+ Years in Service Now
The Service Now Now Assist Specialist plays a key role in enabling AI‑powered automation across the Service Now platform. This role is responsible for configuring and optimizing generative‑AI capabilities such as summarization, content generation, conversational intelligence, and workflow automation driven by artificial intelligence.
Service Now Now Assist leverages Service Now’s domain‑specific Large Language Models (LLMs) along with integrations such as Azure Open AI to enhance ITSM and Creator Workflows, transforming how organizations deliver intelligent digital experiences.
Key Responsibilities
- Configure and implement Now Assist skills such as incident summarization, chat summarization, and automated resolution note generation.
- Deploy and optimize AI‑driven automation across ITSM and Creator Workflow...

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