ServiceNow Developer HAM/SAM

Key Responsibilities:

• Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements.
• Creation/implementation/modification of ServiceNow SAM/HAM/others components.
• Maintain technical documentation and assist/participate in QA and user training activities.
• Understanding of the project delivery lifecycle and processes and their implementation.
• Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc.
• Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration.
• Customize and configure ServiceNow SAM Pro to meet specific organizational needs.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Develop and implement publisher-specific packs and plugins as needed for software management.
• Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro.
• Manage and oversee the entitlement upload process for in-scope software publishers.
• Perform regular reconciliation of deployment details received from integration sources.
• Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations.
• Create and maintain documentation, including technical specifications and user guides.
• Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process.
• Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
• Having a strong focus on code quality and reusability
• Creation/implementation/modification of ServiceNow SAM/HAM/others components.
• Maintain technical documentation and assist/participate in QA and user training activities.
• Understanding of the project delivery lifecycle and processes and their implementation.
• Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc.
• Lead the end-to-end implementation of ServiceNow SAM Pro, including initial setup and configuration.
• Customize and configure ServiceNow SAM Pro to meet specific organizational needs.
• Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Develop and implement publisher-specific packs and plugins as needed for software management.
• Collaborate with cross-functional teams to integrate SaaS applications with ServiceNow SAM Pro.
• Manage and oversee the entitlement upload process for in-scope software publishers.
• Perform regular reconciliation of deployment details received from integration sources.
• Troubleshoot and resolve any issues related to ServiceNow SAM Pro implementation and integrations.
• Create and maintain documentation, including technical specifications and user guides.
• Stay up-to-date with industry best practices and ServiceNow updates to optimize the software asset management process.
• Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers.
• Having a strong focus on code quality and reusability