ServiceNow Developer – Self-Service Automation

In this vital role will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on self-service automation modules. Your role will primarily involve request fulfillment, incident response, platform maintenance, and general system administration duties. While this is primarily an administrative role, you will also assist with junior development tasks such as creating workflows, solving issues, and performing application configurations. You will work closely with internal collaborators to ensure that self-service solutions, such as Employee Center Pro, Knowledge Management (KM), and Virtual Agent, are operating smoothly and meeting business needs.

Roles & Responsibilities:

• Provide day-to-day administrative support for the ServiceNow platform, including Employee Center Pro/Service Portal, Knowledge Management (KM), and Virtual Agent
• Fulfill service requests, ensuring timely and accurate de...