ServiceNow Enterprise Architect

The Enterprise Architect – ServiceNow Architect is responsible for defining and governing the enterprise architecture strategy for all ServiceNow streams across . This includes IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), Security Operations (SecOps), Governance, Risk & Compliance (GRC), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), and the underlying platform capabilities. The role ensures that ServiceNow solutions are scalable, secure, and aligned with digital transformation objectives.

Key Responsibilities

Strategic Alignment:

Align ServiceNow architecture across all streams with enterprise strategy and digital roadmap.

Architecture Development:

Create and maintain architecture blueprints and roadmaps for ITSM, ITOM, ITBM, SecOps, GRC, HRSD, CSM, and platform components.

Governance & Compliance:

Define standards and enforce governance for all ServiceNow...