Job Description

Service Now GRC Technical Consultant
Location: India (Remote / Hybrid)
Important: This role requires readiness to cross-train on other enterprise GRC platforms (such as IBM Open Pages) in addition to Service Now, based on project requirements.
About the Role
At Timus Consulting Services, we deliver hands-on, deeply technical GRC platform implementations for global enterprise clients across banking, financial services, energy, and other regulated industries.
This is NOT a management or people-lead role.
We are looking for a core technical Service Now GRC Consultant who enjoys working inside the platform—implementation, configuration, customization, upgrades, and technical troubleshooting.
If you prefer real technical delivery over presentations and governance-only discussions, this role is for you.
#Service Now #GRC #IRM #Sec Ops #Technical Consultant #Hands On #Open Pages
What You’ll Get at Timus
We believe strong consultants grow through challenging technical work—not hierarchy.
- Remote / Hybrid working model with flexible hours
- Hands-on ownership of enterprise Service Now GRC implementations
- Exposure to multiple GRC platforms (Service Now primary, Open Pages secondary)
- Learning & certification support
- Clear technical growth path (Consultant → Senior Consultant → Architect)
- Global client exposure across regulated industries
- Fast-growing specialist GRC consulting firm
Your Role (Purely Technical)
As a Service Now GRC Technical Consultant, you will work directly on implementation and technical delivery, not team management or program governance.
Your focus will be:
- Service Now GRC module implementation
- Platform configuration & customization
- Backend technical work
- Upgrades and remediation
- Cross-training on Open Pages when required
Key Responsibilities (Hands-On & Technical)
End-to-end implementation of Service Now GRC modules, including:
- Integrated Risk Management (IRM)
- Policy & Compliance Management (PCM)
- Risk Management & Audit Management
- Business Continuity Management (BCM)
- Sec Ops (Vulnerability Response, Incident Response)
Hands-on configuration:
- Tables, forms, fields, relationships
- Flow Designer and workflows
- Business Rules, Client Scripts, UI Policies
- Notifications, approvals, access controls
Backend & technical development:
- Script Includes and advanced scripting
- REST APIs and Integration Hub
- Import Sets, Transform Maps, data migration
- Performance tuning and troubleshooting
Service Now upgrades & remediation:
- Platform upgrades and patching
- Customization impact analysis
- Regression testing and fixes
- Customization & extension of out-of-the-box Service Now GRC functionality
- Cross-training and delivery support on other GRC platforms (e.g., IBM Open Pages) as required by projects
- Support UAT, go-live, and post-production stabilization
- Maintain technical documentation and configuration artifacts
What This Role Is NOT
❌ Not a people-management role
❌ Not a governance-only or functional consulting role
❌ Not limited to workshops and documentation
This is a hands-on technical Service Now GRC consultant role.
What You Bring
- 3+ years of hands-on experience with Service Now GRC implementations
- Strong experience across multiple Service Now GRC modules
- Solid understanding of Service Now platform architecture
- Proven experience in backend scripting and customizations
- Experience with Service Now upgrades and technical remediation
- Willingness to cross-train on IBM Open Pages or other GRC platforms
- Strong debugging and problem-solving skills
- Good communication skills for global client work
- Fluent English (written and spoken)
Service Now certifications (IRM, Sec Ops, CSA, CAD) are a plus, but hands-on delivery experience matters more.
Why Timus Consulting Services?
At Timus, you won’t be siloed. You’ll work on real enterprise GRC platforms, complex technical challenges, and multiple tools, building skills that stay relevant and in demand.

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