ServiceNow GRC Lead

Job Description ServiceNow Delivery Lead

Summary

ServiceNow delivery Lead responsible for overall delivery of GRC solution using ServiceNow IRM services from India.

Key responsibilities:

• Responsible for the delivery and support of ServiceNow IRM GRC solution from APAC.
• Works with platform owners and track leads to share guidance and good practices for successful deployment of ServiceNow solutions
• Provide hands on technology leadership. Responsible for design and architecting the solution
• Guide the team in resolution of technical issues with ServiceNow platform to ensure continued progress of the project
• Leads and manages the team both on technical and professional skills, for successful delivery.
• Liaison with business and technology stakeholder globally and build, estimate solution, while leading the associated talent
• Help support & optimize BAU processes.
• Engage vendor for execution of implementation model
• Build and execute support model.

Primary Skills:

• Overall 14+ year of IT experience with 10+ years’ experience in managing various ServiceNow solution delivery with focus on implementing GRC solution using ServiceNow IRM this includes experience leading a technology team. The role is delivery focus with strong techno functional knowledge base in GRC.
• Good understanding of GRC taxonomy.
• Strong experience in gathering and analyzing requirements, architecture, solution design and delivery execution across various ServiceNow modules for GRC solution.
• Experience on various ServiceNow integrations using REST, SOAP, Table API and other scripting.
• Knowledge of web-based development languages: JavaScript, AJAX, HTML, CSS and ServiceNow APIs, Web Services.
• Excellent collaboration & communication skills
• Practical experience working in an Agile environment
• Experience in financial services