Job Description

Roles & Responsibilities:

  • Owns the development of business cases for ServiceNow HRSD enhancements
  • Product Owner for all enhancements, break-fix and maintenance within the HRSD platform
  • Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements
  • Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts
  • Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures
  • Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers
  • Assists in the creation of ServiceNow HRSD test cases and provides support during test phases of the project lifecycle
  • Participates in change or architecture review boards in reviewing proposed ServiceNow HRSD changes or solutions
  • Att...

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