Job Description
Roles & Responsibilities:
- Owns the development of business cases for ServiceNow HRSD enhancements
- Product Owner for all enhancements, break-fix and maintenance within the HRSD platform
- Elicits and analyzes requests identified by ServiceNow HRSD stakeholders and convert them into functional system requirements
- Communicates ServiceNow HRSD functional requirements by preparing the appropriate artifacts
- Builds, configures, and deploys ServiceNow HRSD functionality per Amgen Software Development Life Cycle (SDLC) standards and procedures
- Communicates and partners with ServiceNow HRSD stakeholders, ServiceNow technical team members, service providers, and suppliers
- Assists in the creation of ServiceNow HRSD test cases and provides support during test phases of the project lifecycle
- Participates in change or architecture review boards in reviewing proposed ServiceNow HRSD changes or solutions
- Att...
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