Servicenow ITBM / SPM

Skills : Servicenow ITBM / SPM
Experience : 5 - 16 yrs
Location : Mumbai / Pune / Chennai / Hyderabad / Bangalore / Kolkata / Delhi / Noida/ Coimbatore / Indore
Job Description
- Provide Strategic Portfolio ManagementSPM ITBM technical knowledge and expertise to Cask SPM delivery teamcustomers and stakeholders
- Participate in business process definitionre engineering improvement and gap analysis of current to be processes during workshops with key customer sponsors and stakeholders supporting the Cask SPM Business Consultants
- Design configure testdocument and deploy platform solutions to the environment
- Provide technical insight into the solutioning for the best customer experience and value proposition
- Primary liaison with customers for operational concerns including system health and planning for patches upgrades
- Ensure tool configuration consistency across development testingand production environments
- Implement and enhance ServiceNow platfor...