Servicenow ITBM / SPM Lead

Skills : Servicenow ITBM / SPM Lead

Experience : 5 - 16 yrs

Location : All LTIM Office

Job Description

SPM Tech Lead

• Provide Strategic Portfolio ManagementSPM ITBM technical knowledge and expertise to Cask SPM delivery teamcustomers and stakeholders
• Participate in business process definitionre engineering improvement and gap analysis of current to be processes during workshops with key customer sponsors and stakeholders supporting the Cask SPM Business Consultants
• Design configure testdocument and deploy platform solutions to the environment
• Provide technical insight into the solutioning for the best customer experience and value proposition
• Primary liaison with customers for operational concerns including system health and planning for patches upgrades
• Ensure tool configuration consistency across development testingand production environments
• Impl...