Job Description
PAN INDIA POSITION
Required Skills & Qualifications
Mandatory
- Strong hands-on experience with ServiceNow ITOM modules
- Deep expertise in CMDB architecture and data modeling
- Strong knowledge of IT infrastructure (Windows, Linux, Network, Storage, Cloud)
- Experience with REST/SOAP APIs, MID Servers, and integrations
- Solid understanding of ITIL processes (Incident, Problem, Change, Event)
Technical Skills
- ServiceNow scripting: JavaScript, Glide API
- Discovery Patterns, Service Mapping workflows
- Event correlation, alert aggregation, and noise reduction
- Cloud platforms: AWS, Azure, GCP
- Monitoring and observability tools integration
Certifications (Preferred / Mandatory)
- ServiceNow Certified ITOM Specialist
- ServiceNow
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