Job Description

The opportunity

We’re looking for Staff with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.

Your key responsibilities

  • Perform configuration and customization of the ServiceNow system, including the creation of workflows.
  • Build service request fulfilment workflows based on customer requirements, including requests, request items, and tasks using workflows, UI actions, client scripts, business rules, etc.
  • Utilize scripting tools and ServiceNow functionality to automate routine tasks.
  • Execute integrations and process automation using Orchestration, Web Services, SOAP calls, etc.
  • Gather specifications from business departments and deliver products/releases that meet the presented needs. Interpret business and functional requirements to develop technical specifications document...
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