Job Description
The opportunity
We’re looking for Staff with expertise in ServiceNow Implementation to join the EY GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth.
Your key responsibilities
Perform configuration and customization of the ServiceNow system, including the creation of workflows.Build service request fulfilment workflows based on customer requirements, including requests, request items, and tasks using workflows, UI actions, client scripts, business rules, etc.Utilize scripting tools and ServiceNow functionality to automate routine tasks.Execute integrations and process automation using Orchestration, Web Services, SOAP calls, etc.Gather specifications from business departments and deliver products/releases that meet the presented needs. Interpret business and functional requirements to develop technical specifications docume...
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