Job Description
Skills : Servicenow - ITSM
Experience : 5 - 16 yrs
Location : Mumbai / Pune / Chennai / Hyderabad / Bangalore / Kolkata / Delhi / Noida/ Coimbatore / Indore
Job Description
- Hands-on design, development and deployment experience with the Service-now platform
- Service now implementation experience in ITSM (Incident, Problem, Change, Event Management)
- well versed with Service Now scripting
- Worked on Virtual Agent.
- Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
- Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset, Service Catalog).
- Experience in data upload and configuration in CMDB and other ITSM modules.
- Hands-on experience on Service Portal.
- Hands-on experience in AI, ML, Chatbot, Mobile App.
- Good understanding of Service Now customization & custom development of forms, fields, and workflow.
- SNOW administration experience with Good troubleshooting skills.
- Done Integrations with 3rd party tools using (web services, SOAP, email, MID Server, etc…)
- Good understanding of ITIL v3/v4 processes.
- ITIL Foundation v3 certification & Service Now Administration certification prefer
- Service Now Integration Hub experience preferred
- Must have good communication skills
Experience : 5 - 16 yrs
Location : Mumbai / Pune / Chennai / Hyderabad / Bangalore / Kolkata / Delhi / Noida/ Coimbatore / Indore
Job Description
- Hands-on design, development and deployment experience with the Service-now platform
- Service now implementation experience in ITSM (Incident, Problem, Change, Event Management)
- well versed with Service Now scripting
- Worked on Virtual Agent.
- Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
- Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset, Service Catalog).
- Experience in data upload and configuration in CMDB and other ITSM modules.
- Hands-on experience on Service Portal.
- Hands-on experience in AI, ML, Chatbot, Mobile App.
- Good understanding of Service Now customization & custom development of forms, fields, and workflow.
- SNOW administration experience with Good troubleshooting skills.
- Done Integrations with 3rd party tools using (web services, SOAP, email, MID Server, etc…)
- Good understanding of ITIL v3/v4 processes.
- ITIL Foundation v3 certification & Service Now Administration certification prefer
- Service Now Integration Hub experience preferred
- Must have good communication skills
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