Servicenow - ITSM

Key Responsibilities:

• must have 7+ years of overall ServiceNow experience
• Hands-on design, development and deployment experience with the Service-now platform
• Service now implementation experience in ITSM (Incident, Problem, Change, Event Management) well versed with ServiceNow scripting
• Worked on Virtual Agent.
• Experience in Integrations with 3rd party tools using (web services, SOAP, email, DB connector, plugins etc.)
• Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset, Service Catalog).
• Experience in data upload and configuration in CMDB and other ITSM modules.
• Hands-on experience on Service Portal.
• Hands-on experience in AI, ML, Chatbot, Mobile App.
• Good understanding of ServiceNow customization & custom development of forms, fields, and workflow.
• SNOW administration experience with Good troubleshooting skills.
• Done Integr...