Job Description

Position: Sr. ServiceNow Lead / Architect

Start Date: Immediate to 30 Days

Location: Any of the main cities, Offshore or nearshore

Key Skills: CSM, ITSM, HRSD, CMDB

Employment Type: Only FTE (Fulltime)

Support hours: IST & Overlapping hours if PST (till 12.30 am IST)

  • Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
  • Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMDB
  • Support ServiceNow Application Users
  • ServiceNow system support including Production and Sandbox environments
  • Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
  • ITSM, CSM, HRSD, Portal, Automation
  • Reports and Dashboard
  • Experience with Inbound and Outbound integrations with ServiceNow. Move integ...

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