Job Description

Job Description
Position: Sr. ServiceNow Lead / Architect
Start Date: Immediate to 30 Days
Location: Any of the main cities, Offshore or nearshore
Key Skills: CSM, ITSM, HRSD, CMDB
Employment Type: Only FTE (Fulltime)
Support hours: IST & Overlapping hours if PST (till 12.30 am IST)
- Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)
- Must have done multiple end-to-end, full life cycle implementations modules CSM, ITSM, HRSD, CMDB
- Support ServiceNow Application Users
- ServiceNow system support including Production and Sandbox environments
- Covers modules: Case, HR Case, Incident, Problem, Change, and Knowledge
- ITSM, CSM, HRSD, Portal, Automation
- Reports and Dashboard
- Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub....

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