Job Description

This is a Senior ServiceNow Developer / Technical Lead–type role, focused on Client-side and platform development.

1 Depending on the team, it can be aligned to:

  • AI Experiences (Virtual Agent / Now Assist / GenAI) OR
  • ITX / Technology workflows (ITSM, ITAM, SPM, Change, etc.)

It is not a functional/admin-only role — it is hands-on development.

2. Experience expectation

  • 6–10 years total experience in software or platform development
  • 5+ years of hands-on ServiceNow Client development
  • For mid-level roles: 5–7 years
  • For Tech Leads: closer to 8–10 years, with design + mentoring responsibility

They want someone who can design, build, debug, and lead solutions, not just configure.

3. Core technical skills (Must-have)

These are non-negotiable:

ServiceNow / Client-side development

  • JavaScript (strong fundamentals)
  • Client Scripts
  • Glide scripti...

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