ServiceNow Operations Specialist, Critical Facilities Support, APAC

Description

Critical Facility Operations teams manage our buildings and ensure best-in-class data center services for our customers. These teams comprise of Critical Facility Engineers who are Vantage’s front-line for managing critical electrical and mechanical infrastructure operations. Providing best-in-class services requires in depth operational knowledge, and proficiency in critical facility management processes including service, change and incident management.

We are seeking a skilled ServiceNow Operations Specialist to support the administration, configuration, and continuous improvement of our ServiceNow platform serving the Vantage APAC Region. This role will focus on supporting the existing instance configuration, working with the product owner and platform architect to design and deploy enhancements to workflows and development of new functionality. A key responsibility will be asset onboarding into the CMDB, auditing and improving its q...