Job Description
We are seeking a skilled ServiceNow Administrator to manage, configure, and maintain our ServiceNow platform. The ideal candidate will ensure the platform operates efficiently, supports business processes, and aligns with organizational goals. This role involves system administration, troubleshooting, and implementing enhancements to improve user experience and functionality.
Key Responsibilities:
Platform Administration:
Manage day-to-day operations of the ServiceNow platform, including user administration, roles, and permissions.
Monitor system performance and ensure high availability.
Configuration & Customization:
Configure ServiceNow modules such as Incident, Problem, Change, CMDB, and Service Catalog.
Develop and maintain workflows, business rules, UI policies, and scripts.
Maintenance & Upgrades:
Plan for and apply patches, upgrades, and ensure compatibility with int...
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