ServiceNow Platform Architect

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new ServiceNow Platform Architect?

We are seeking a highly skilled and visionary ServiceNow Platform Architect to lead the design, development, and transformation of our ServiceNow platform from traditional IT Service Management (ITSM) to a holistic Enterprise Service Management (ESM) framework

The ideal candidate will possess deep expertise across multiple ServiceNow modules including ITSM, Customer Service Management (CSM), HR Service Delivery, IT Operations Management (ITOM), CMDB and Discovery, Security Operations (SecOps), and other modules including the emerging Agentic AI capabilities.

This role requires a professional who has experience working in diverse international environments and embodies respect and empathy as core ethical...