Job Description

Role: ServiceNow Business Analyst

Location: Pune/Chennai/ Bangalore

Experience: 7-12 Years


Desired Competencies (Technical/Behavioral Competency)

Must-Have**

  • ServiceNow end user and customer communication
  • ServiceNow end user and customer training
  • Working with the process team to drive out requirements
  • Working within the Engineering team to articulate technical challenges and opportunities
  • Participating and contributing to workshops offering best possible solutions
  • Specific ITSM or ITIL experience and exposure
  • A strong background as a Business Analyst
  • A proactive attitude to development and a willingness to be active in the definition of the ITSM development with our clients
  • A willingness to travel to other locations particularly Birmingham
  • The ability to show evidence that you can work with clients, distill requirements,...

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