Job Description

About the role

We are seeking talented ServiceNow Professionals to fill distinct and crucial roles in our client’s organization. If you are passionate about driving digital transformation and mastering the ServiceNow platform, explore the opportunities below:

Service Manager, SMO (Service Management Office)

You will lead the Service Management Office, ensuring excellence in the service delivery practices.

  • Lead the Service Management Office and its core practices
  • Require strong experience in process design and implementation
  • ServiceNow expertise is a must-have

ITSM Analytics & Reporting Manager

  • Platform & Performance Analytics: Drive data-driven decision-making by designing and maintaining advanced ServiceNow Performance Analytics dashboards and automated reporting solutions.
  • Process Mining: Utilize ServiceNow Process Mining capabilities to visualize end-to-end process flows, identify bottl...

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