Job Description
Key Responsibilities
Lead and implement ServiceNow SAM Pro integrations with SaaS publishers (e.g., Microsoft 365, Adobe, Salesforce, Oracle, AWS, etc.), including both OOB connectors and custom APIs.
Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors.
Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems (e.g., Oracle Fusion, SAP).
Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro.
Conduct data analysis and health checks to validate license positions and ensure compliance with publisher audit requirements.
Define integration requirements, create technical design documentation, and support the development lifecycle including UAT and production deployment.
Guide stakeholder workshops and act as a subject matter expe...
Lead and implement ServiceNow SAM Pro integrations with SaaS publishers (e.g., Microsoft 365, Adobe, Salesforce, Oracle, AWS, etc.), including both OOB connectors and custom APIs.
Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors.
Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems (e.g., Oracle Fusion, SAP).
Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro.
Conduct data analysis and health checks to validate license positions and ensure compliance with publisher audit requirements.
Define integration requirements, create technical design documentation, and support the development lifecycle including UAT and production deployment.
Guide stakeholder workshops and act as a subject matter expe...
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