ServiceNow-ServiceNow Architect-Manager

pspan style=font-family:Arial, Helvetica, sans-serifspan EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptService Now Manager/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptEducation Level/span/strong/pp /pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptHigh School Diploma/GED, Technical Diploma, Associate’s Degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBachelor’s or Masters/span/li/ulp /ppstrongspan style=font-family:arial, helvetica, sans-serif; purpose/span/strong/ppspan style=font-family:arial, helvetica, sans-serif; incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm’s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies/span/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptResponsibilities, Qualifications, Certifications - External/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptRequirements (including experience, skills and additional qualifications)/span/strong/ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptTechnical skills requirements/span/strong/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptShould have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCapable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase./span/lilispan style=font-family:arial, helvetica, sans-serif; role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPropose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptBuild strong internal relationships within the firm and with other services across the organization/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDevelop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptContribute to people-related initiatives including recruiting, retaining and training./span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMaintain an educational program to continually develop personal skills of all staff/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptPerform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management/span/lilispan style=font-family:arial, helvetica, sans-serif; to 13 years of relevant experience, preferably from a top tier Global System Integrator/span/li/ulp /ppstrongspan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAdditional skills requirements/span/strong/pullispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptService Now CSA plus ServiceNow Implementation Certification (min 2 Certifications are mandatory)/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptITIL Intermediate, COBIT and or TOGAF certifications/span/lilispan style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAgile and scrum master certifications/span/lilispan style=font-family:arial, helvetica, sans-serif; certification/span/li/ulp /ppspan style=font-family:Arial, Helvetica, sans-serifspan | Building a better working world /b/span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan  brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan  brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. /span/span/ppbrspan style=font-family:Arial, Helvetica, sans-serifspan  brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. /span/span/p