Job Description

pspan no-style=font-family:Arial, Helvetica, sans-serifspan EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. /span/span/pp /pp /pp /pp /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSenior Developer CSM/FSO/IRM/span/strong/pp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif; – Senior/span/strong/pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; part of our EY GDS-ServiceNow team, you will work to solve client problems using ServiceNow platform. You will get an opportunity to work with high quality team. You will get an opportunity to build innovating product which solves client’s problem./span/pp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif; opportunity/span/strong/pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;’re looking for Senior with expertise in strongServiceNow Implementation/strong to join the EYD GDS ServiceNow. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth./span/pp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptYour key responsibilities/span/strong/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptLead the design, configuration, and customization of the ServiceNow platform, focusing on integration, UI Builder, and Playbook functionalities to enhance user experience and operational efficiency./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptDevelop and implement service request fulfilment workflows, leveraging CIS-CSM capabilities to streamline customer service processes and improve dispute management./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptUtilize advanced scripting tools and ServiceNow functionalities to automate complex tasks and optimize business processes./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptArchitect and execute integrations with third-party systems, ensuring seamless data flow and process automation./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCollaborate with business stakeholders to gather detailed specifications and deliver high-quality products/releases that align with business objectives. Create and maintain comprehensive technical specifications documentation./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptManage data loading, manipulation, and maintenance between ServiceNow and other systems, ensuring data integrity and compliance with business requirements./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWork closely with business liaisons to design and optimize dashboards, home pages, performance analytics data collectors, and reports that provide actionable insights for decision-making./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptAnalyze user stories and internal procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the development and delivery of ServiceNow releases./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptConduct thorough system and integration testing with both sample and live data, ensuring high-quality deliverables and adherence to best practices./span/li/ulp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSkills and attributes for success/span/strong/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; years of experience in ServiceNow development and administration, with a strong focus on integration, UI Builder, Playbook, and CIS-CSM./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProven expertise in dispute management processes and Financial Services Operations (FSO)./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong understanding of ServiceNow modules, functionalities, and best practices./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptProficiency in scripting languages and tools relevant to ServiceNow development./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExcellent analytical and problem-solving skills with a focus on delivering business value./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptStrong communication and interpersonal skills to effectively collaborate with stakeholders at all levels./span/li/ulp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif; qualify for the role, you must have/span/strong/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptCollege degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences/span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptMust have CSA and minimum 1 CIS in CSM or IRM/span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptApproximately 3 to 6 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience in leading projects and mentoring junior developers./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptITIL foundations certification a plus /span/li/ulp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptIdeally, you’ll also have/span/strong/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptExperience on SDLC or TFS or JIRA or equivalent tool to maintain stories./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptKnowledge about ServiceNow’s latest version’s features. /span/li/ulp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWhat we look for/span/strong/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment/span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide./span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptOpportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries/span/li/ulp no-style=text-align:justify; ;line-height:115%;;font-family:Aptos, sans-serif /pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifstrongspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptWhat working at EY offers/span/strong/pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are./span/pp ;text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:/span/pulli no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptSupport, coaching and feedback from some of the most engaging colleagues around/span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif;font-size:10.0ptOpportunities to develop new skills and progress your career/span/lili no-style=text-align:justify;line-height:115%;;font-family:Aptos, sans-serifspan no-style=font-family:arial, helvetica, sans-serif; freedom and flexibility to handle your role in a way that’s right for you/span/li/ulp /ppspan no-style=font-family:Arial, Helvetica, sans-serifspan | Building a better working world /b/span/span/ppbrspan no-style=font-family:Arial, Helvetica, sans-serifspan  brEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. /span/span/ppbrspan no-style=font-family:Arial, Helvetica, sans-serifspan  brEnabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. /span/span/ppbrspan no-style=font-family:Arial, Helvetica, sans-serifspan  brWorking across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. /span/span/p

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