ServiceNow Solution Architect

ServiceNow Solution Architect – SoftwareOne

Job Summary

The ServiceNow Solutions Architect is a key member of the ServiceNow Practice, responsible for designing and leading delivery of end-to-end ServiceNow solutions with a primary specialization in IT Asset Management (ITAM), including Software Asset Management (SAM) and Hardware Asset Management (HAM). While ITAM is the primary expected area of expertise, the architect is also expected to have experience with ITSM and ITOM processes, particularly where they intersect with ITAM outcomes. This role translates client business requirements into scalable, secure, and upgrade‑safe solutions aligned with ServiceNow best practices and organizational goals.

Role & Responsibilities

• Collaborate and advise clients to understand their requirements and lead the design, development, configuration, and implementation of ServiceNow Platform and modules with a focus on ITAM engagements.
• Archi...