Job Description

Job Description
Details:
  • Automation of routine tasks through ServiceNow including design, creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboards
  • Complete job responsibilities utilizing predefined release and change management processes
  • Contribute to continuous improvement of processes, standards, policies, working methods, and tools
  • Deliver a positive and value-added experience to clients in every interaction
  • Load, transform and maintain data interfaces between ServiceNow and other systems
  • Monitor logs, performance and overall health of ServiceNow instances
  • On-time, on-budget delivery of responsibilities (PM)
  • Other duties as assigned
  • Provide guidance and training of system usage to clients and end users
  • Relentless pursuit of quality and complete adherence to coding and quality standards
  • Remain abreast of industry technical ...

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