ServiceNow Systems Admin II

Responsibilities

• Automation of routine tasks through ServiceNow including design, creation and administration of key components such as Forms, Workflows, Metrics, Reports, Catalog Items, Service Level Agreements, Dashboards
• Complete job responsibilities utilizing predefined release and change management processes
• Contribute to continuous improvement of processes, standards, policies, working methods, and tools
• Deliver a positive and value-added experience to clients in every interaction
• Load, transform and maintain data interfaces between ServiceNow and other systems
• Monitor logs, performance and overall health of ServiceNow instances
• On-time, on-budget delivery of responsibilities (PM)
• Other duties as assigned
• Provide guidance and training of system usage to clients and end users
• Relentless pursuit of quality and complete adherence to coding and quality standards
• R...