Job Description
Job Description
Job Title: ServiceNow Technical Architect
Work Mode: Hybrid
Location (if hybrid/office-based): Guildford / London (2 to 3 days)
Role Description: Need a ServiceNow CSM (Customer Service Management) or ITSM Architect with strong integration experience who will design, implement, and maintain ServiceNow CSM/ITSM solutions to meet business needs. This role involves creating scalable and efficient architectures, ensuring alignment with best practices, and providing technical leadership to development teams. The architect will work on projects for enterprise clients across diverse industries, leveraging cutting-edge ServiceNow capabilities and integrations with other enterprise systems.
Key Responsibilities
- Analyze business requirements and translate them into ServiceNow CSM technical solutions.
- Develop architectural blueprints and functional designs for CSM implementations.
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