Job Description
Our financial Crown Corporation client is seeking two (2) ServiceNow Technical Consultants/Developers to support a full lifecycle migration to ServiceNow Customer Service Management (CSM) . This role covers solution design, configuration, scripting, testing, deployment, integrations, and transition to sustainment.
Key Responsibilities
- End-to-end design, build, and implementation of ServiceNow CSM solutions.
- Configure the ServiceNow platform including workflows, business rules, UI policies, and integrations.
- Develop scripts using JavaScript, Glide API, Flow Designer, and integration tools.
- Ensure solutions align with enterprise architecture, security, and compliance standards.
- Support testing, UAT, deployments, cutover activities, and documentation.
- Transition newly delivered solutions to operations/sustainment teams.
- Work within Agile/Scrum or ITI...
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