Job Description

Overview

ServiceNow Technical Lead

Roles And Responsibilities

  • Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.
  • Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB
  • Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.
  • Event Management, Discovery, Service Mapping and Orchestration
  • OMT, Flow Designer, Widgets
  • Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus
  • Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.
  • Apply Agile software development practices for customizations to the platform and applications.
  • Org...

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