Job Description
Job description
Service Now System Technical Administrator Subject Matter Expert (SME)
Location: India Remote
Experience: 5 - 8+ years in Service Now platform administration and technical delivery
Role Overview
As our Service Now System Technical Administrator (SME), you'll own the end-to-end technical administration, configuration, optimization, and governance of the Service Now platform. Serve as the primary technical authority, driving stability, scalability, security, and alignment with business and Service Now best practices. Collaborate with IT, HR, security, operations, and business stakeholders to deliver high-impact solutions, provide expert guidance, mentor teams, and enforce platform governance.
Key Responsibilities
- Act as the primary technical owner of the Service Now platform.
- Administer core modules: ITSM (Incident, Problem, Change, Request), CMDB & Discovery, Service Catalog & Workflows, Knowledge Management, FSM, and Employee Center within a ...
Service Now System Technical Administrator Subject Matter Expert (SME)
Location: India Remote
Experience: 5 - 8+ years in Service Now platform administration and technical delivery
Role Overview
As our Service Now System Technical Administrator (SME), you'll own the end-to-end technical administration, configuration, optimization, and governance of the Service Now platform. Serve as the primary technical authority, driving stability, scalability, security, and alignment with business and Service Now best practices. Collaborate with IT, HR, security, operations, and business stakeholders to deliver high-impact solutions, provide expert guidance, mentor teams, and enforce platform governance.
Key Responsibilities
- Act as the primary technical owner of the Service Now platform.
- Administer core modules: ITSM (Incident, Problem, Change, Request), CMDB & Discovery, Service Catalog & Workflows, Knowledge Management, FSM, and Employee Center within a ...
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