Job Description


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The Opportunity

We are seeking an experienced and proactive ServiceNow Techno-Functional Analyst (Senior Associate/Manager) to lead and deliver high-impact ServiceNow solutions across the enterprise. At this level, you will play a key role in consulting with stakeholders, designing robust solutions, managing configurations, and ensuring alignment with strategic IT objectives. This role combines business analysis, solution architecture, and stakeholder engagement—ideal for someone ready to drive transformation using the ServiceNow platform.

Key Responsibilities:

  • Engage with senior business stakeholders to understand strategic goals and translate them into ServiceNow solutions.
  • Lead end-to-end design, configuration, and deployment of ServiceNow modules (e.g., ITSM, ITOM, HRSD, GRC, etc.).
  • Own and drive complex techno-functional initiatives from requirements t...

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