Job Description
Mission: You will lead and develop new accounts and maintain the ongoing customer relationships with all external stakeholders by ensuring high retention rate on BMS c/w BA & PME c/w PA system digital subscription services and brand loyalty. You will adopt and utilise an account plan for customer base, promoting collaboration with other team offerings and ensuring stratgic growth and deployment. You will work closely with customers to ensure that they are satisfied with the holistic EcoStruxure services and to improve upon areas of dissatisfaction, always seeking business opportunities to promote the business growth. You will be an active member of the Services Management team , driving best practices, margin improvement initiatives, migration to digital connected services , transition of leagcy installed base , customer development, development and new new contracts. Responsibilities: In Conjunction with support teams drive the contract base owned to digital / connected service plans ...
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