Job Description
Our client delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services.
As the leading customer experience firm, companies rely on them to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
We are seeking a Technical Support Representatives with experience on the ServiceTitan SaaS platform.
Hourly rate in USD: $11/hour
Shift Schedule : M-F full time business hours
**Responsibilities**:
- Remote software troubleshooting and new implementation management role for a separate company that uses Servicetitan software.
- You will manage the support ticket queue and documentation
- Meet and exceed client satisfaction measures and maintain and exceed KPIs such as response times
- Wo...
As the leading customer experience firm, companies rely on them to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages.
We are seeking a Technical Support Representatives with experience on the ServiceTitan SaaS platform.
Hourly rate in USD: $11/hour
Shift Schedule : M-F full time business hours
**Responsibilities**:
- Remote software troubleshooting and new implementation management role for a separate company that uses Servicetitan software.
- You will manage the support ticket queue and documentation
- Meet and exceed client satisfaction measures and maintain and exceed KPIs such as response times
- Wo...
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