Job Description

JOB DESCRIPTION

Req ID:    

We are currently seeking a SF Service Cloud Tech Lead to join our team in Delhi, Delhi (IN-DL), India (IN).

SF Service Cloud Tech Lead

Location: India

· Lead hands-on development for the Service Cloud program with the team following best practices, extending out of the box features with Lightning Web Components (LWC), Lightning Web Runtime (LWR), modern web standards, and Salesforce security frameworks.

· Translate architectural designs into scalable technical components, ensuring performance, reusability, and adherence to platform best practices.

· Implement complex front-end and back-end functionality across LWR, Lightning Web Components, Apex services, and integration layers.

· Provide code reviews, enforce DevSecOps practices, and guide the engineering team across development, testing, deployment, and release cycles.

Service Cloud Requirement

· 8+ years Salesforce development experience, with 2–3+ years focused on LWC and LWR-based Service Cloud implementations.

Certification Requirement

· Salesforce JavaScript Developer I (required).

· Salesforce Platform Developer I/II (strongly preferred).

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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