Job Description
Role Responsibilities:
- Ensure compliance for all IT standards and security policies
- Develop instructional documentation and provide training to users
- Driving support for users for all IT needs
- Identify gaps across hardware and services and then execute initiatives to improve quality of service
- Ability to be onsite at required times
- Assist in maintaining accuracy and relevance of the technical knowledge-base
- Ensure service of Conference Room Technologies are operating
- Printer Support
Role Requirements & Applicable Technologies
- 5+ years of work experience
- Ability to work autonomously, prioritize, and self-manage time
- Excellent proficiency in written and verbal communication
- Resiliency / Flexibility
- Familiarity with servicing abroad spectrum of development collaboration tools, including Active Directory, Duo, Yubikey and Google Apps/Suite and SSO
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