SGIP Applications & Program Administration Manager

Job Title: SGIP Applications & Program Administration Manager (Remote – India | U.S. California Battery Storage Incentives)

Location: Remote (India) — must be able to support U.S. Pacific Time workflows as needed (overlap hours required)

Role Summary:

We’re hiring a detail-obsessed operator to own the end-to-end administration of California’s Self-Generation Incentive Program (SGIP) for battery energy storage projects. You will manage SGIP submissions, documentation, program administrator communications, and post-install compliance through incentive payment. This role is critical to keeping our storage pipeline eligible, audit-ready, and moving quickly.

Work Schedule / Time Zone Requirements:

• Required overlap with U.S. Pacific Time (PT) for coordination with program administrators and internal U.S. teams (exact hours set with manager).
• Ability to handle time-sensitive submissions and rapid turnaround requests.

Key Responsibilities

SGIP Application Ownership (Pre-Install)

• Own SGIP application workflow from intake through reservation confirmation.
• Collect, QA, and package documentation (customer data, utility account info, site details, equipment documentation, signatures).
• Prepare and submit SGIP applications to the correct Program Administrator; ensure completeness to minimize resubmittals.
• Track step levels/caps, deadlines, waitlists, and required timelines to optimize submission strategy.
• Maintain a standardized SGIP “readiness checklist” per project and ensure each file is complete and consistent.

Cross-Functional Coordination (Design / Permitting / Interconnection / Install)

• Coordinate with Sales/Estimating to confirm SGIP assumptions reflected in proposals and project scopes.
• Work with engineering/PMs to ensure design choices support SGIP eligibility (equipment, metering approach, documentation alignment).
• Ensure SGIP documentation aligns with permitting/interconnection documentation (e.g., one-lines, equipment specs).

Post-Install Administration & Compliance

• Prepare and submit SGIP incentive claim/closeout packages and track through payment.
• Manage post-install program obligations and compliance tracking (documentation retention, operational requirements, ongoing reporting if applicable).
• Maintain audit-ready files: version control, correspondence logs, approvals, attachments, and milestone evidence.
• Respond to Program Administrator questions, deficiency notices, and correction requests quickly and accurately.

Reporting, Process Improvement & Knowledge Management

• Maintain a live SGIP pipeline tracker/dashboard (status, blockers, deadlines, expected incentive value, payment stage).
• Build and continuously improve SOPs, templates, QA checklists, and internal training materials.
• Monitor SGIP program updates and communicate changes internally; update workflows accordingly.
• Identify and flag risks early (missing docs, deadline exposure, eligibility issues, inconsistent data)

Qualifications (Required)

• 2+ years experience in program administration, incentives processing, documentation-heavy operations, or project coordination .
• Excellent written English and professional email communication.
• High attention to detail; strong track record managing multi-step workflows with strict deadlines.
• Advanced spreadsheet skills (Excel/Google Sheets): trackers, validation, status reporting, audit trails.
• Comfort working across time zones and coordinating with U.S.-based stakeholders.

Preferred Qualifications

• Prior experience with SGIP or U.S. solar/storage incentive programs.
• Familiarity with solar + storage project workflows (permitting, utility coordination, commissioning documentation).
• Experience with tools like Monday.com, Airtable, Smartsheet, Salesforce, or similar.
• Experience creating SOPs, templates, and standardized operating workflows.

Tools & Systems (Typical)

• Google Workspace (Drive, Docs, Sheets), Slack/Teams
• Project management platform (e.g., Monday.com)
• CRM (if applicable)
• PDF editing and document packaging tools

Performance Metrics (How Success Is Measured)

• % of applications accepted on first submission (low deficiency rate)
• Cycle time from intake → submission → reservation → claim → payment
• On-time milestone compliance and zero missed deadlines
• Clean, audit-ready documentation with consistent file structure
• Accurate pipeline reporting and proactive issue escalation

What We Offer

• Remote role with long-term growth in a rapidly scaling storage business
• Clear ownership and measurable impact
• Exposure to U.S. clean energy incentives and operational workflows.