Shared Services Support Specialist

Overview

A recognized government organization in New South Wales is seeking a Shared Services Support Officer to enhance customer experiences across multiple service channels. The successful candidate will provide first-contact support, process transactions efficiently, and contribute to a culture of continuous improvement. Strong communication skills and a customer-centric mindset are essential. This role offers career development within a supportive environment, engaging with a diverse team and gaining exposure to various service lines.

Responsibilities

• Provide first-contact support across multiple service channels.
• Process transactions efficiently.
• Contribute to a culture of continuous improvement.

Qualifications

• Strong communication skills.
• Customer-centric mindset.
• Willingness to engage with a diverse team and gain exposure to various service lines.

Benefits / Develop...