Job Description

A leading coffeehouse chain in Ottawa is seeking a Shift Supervisor to assist in store operations during scheduled shifts. The role requires leading a team to provide exceptional customer service while modeling the company's values. Responsibilities include coaching partners, organizing shifts, and ensuring operational excellence. Ideal candidates will have retail or restaurant customer service experience along with strong communication and leadership skills. This position offers the opportunity to be part of a highly rated workplace where partners enjoy their roles.
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