Job Description

What's the job?

Your role as a Shift Lead is pivotal in ensuring a safe working and shopping environment. You’re the person who will oversee your shift to cultivate a great experience for both colleagues and customers daily. It’s B&Q’s ambition to make every customer count, so you’ll strive to ensure B&Q is a place colleagues love to work, and customers love to shop. In this role you will:

  • Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
  • Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
  • Be the first point of contact for customers and colleagues.
  • Make sure our stores are safe at all times.

    • What we need:

    Our shift leads are key to running our business through their teams. In this role, we’re looking for the following qualities:

  • Passionate about customers and doing the right thing for them.
  • Like to have a g...

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