Shift Leader

Summary of Position

Shift Leaders contribute to the success of Coffee Action West by coaching the Team Members throughout their shift to execute operational standards and deliver great guest service. They set goals, provide job assignments, and motivate others to maintain an environment that promotes Coffee Action West’s guiding principles.

Primary Responsibilities

• Perform all responsibilities of restaurant Team Members
• Support the Restaurant Manager in meeting operational goals and execution
• Ensure Dunkin’ standards are met throughout shift including preparation of food and beverages
• Communicate shift priorities, goals and results to Team Members
• Coach Team Members as needed throughout a shift providing timely, constructive and clear feedback
• Support the training of Team Members as needed
• Communicate clearly with the next Shift Leader to help prepare him/her for shift
• Ensure Food Safety ...