Shift Leader

JOB SUMMARY 

This position is responsible for assisting the management team with leading the day-to-day operations of the restaurant, including teaching, training, and leading Team Members and ensuring an overall great guest experience. Must present a professional image at all times. Must assist the management team with coaching, counseling, and developing Team Members to maximize sales and profitability, control expenses, meet budgetary constraints, handle Guest complaints, and ensure sanitation, safety and food quality. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• This position requires attendance as scheduled. 
• Ensure each guest receives excellent service by leading and modeling CHARM and CARE. 
• Assist management team with recruiting, training, developing, and communicating through consistent daily interactions with all Team Members. 
• Adhere to company policies, procedures, all state and federal wage and hour regulations, and re...