Job Description

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.


Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to

execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and

motivate others providing timely feedback.


Responsibilities Include:

  • Perform all responsibilities of restaurant team members
  • Support the Restaurant Manager in meeting operational goals and execution
  • Ensure Brand standards are met throughout shift includin...

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