Shift Manager

Summary of Position:

Responsible for ensuring all restaurant operations run smoothly. Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. There are times when the Assistant General Manager has to fulfill the duties of everyone else in the restaurant: Cook, Server, Bartender, Kitchen Manager, Front of House Manager, etc. The duties outlined below are in addition to job descriptions of the positions previously mentioned.

Duties & Responsibilities:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.