Job Description

As a Shift Manager, you will be the primary support to the General Manager and the Assistant General Manager. You will be cross-trained in all Arby’s positions, from guest services to food preparation to cash handling. As a cross-trained employee, you will ensure that your shift delivers a wonderful dining experience to our guests. An Arby’s Shift Manager typically has a wide range of responsibilities, which can include:

  • Managing a shift of 8-15 employees efficiently in compliance with labor laws;
  • Training new team members on proper procedures and policies;
  • Maintaining accurate records of employee performance and attendance;
  • Professionally handling guest complaints;
  • Developing strategies to increase sales and improve efficiency;
  • Managing inventory levels and ordering supplies as needed;
  • Overseeing the opening and closing of the restaurant;
  • Ensuring compliance with legal, health, and safety regulations.
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