Shift Manager

Shift Manager – PLK Philippines, Inc. (Popeyes)

Location: Taguig, National Capital Region, Philippines

Responsibilities

• Oversee restaurant partners, ensuring schedules are accurate.
• Supervise opening and closing procedures, ensuring proper shift handovers.
• Lead kitchen staff to achieve high-quality products and target costs.
• Review daily store performance, ensuring proper handling of store funds.
• Implement cash control procedures to prevent errors.
• Create ways to reduce restaurant expenses and stay within budget.
• Maintain positive employee relations and promote teamwork among Restaurant Partners.
• Act as a role model and coach to ensure understanding of service and product quality standards.
• Handle customer complaints and service recovery, building positive relationships with customers and internal stakeholders.

Qualifications

• Bachelor’s...