Shift Supervisor

At Chick-fil-A, the Shift Supervisor role is more than just a job, it's an opportunity. In addition to working directly for an independent Owner, a Shift Supervisor is responsible for leading the opening or closing shift in their department. Please consider visiting Chick-fil-A Folsom if you'd like to learn more about the experience.

Responsibilities of a Shift Supervisor:

Leading shifts effectively

Leading day to day tasks

Properly handling CARES calls and customer complaints in the restaurant

Leading productivity effectively

Ensure the completion of Jolt checklists

Attending and contributing at Department meetings bi-weekly

Establishing accountability with Team Members

Maintaining a fun work environment

Communicating expectations to the team, ranging from Team Members to Team Leaders

Maintaining vision alignment with the Operator and Director team

Organizing the team with excellent follow through

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