Job Description

Overview of Position: Shift Supervisor is responsible for overseeing the entire shift and ensuring that all operation run smoothly & efficiently in a Retail, Retail with Routes and Heritage store. Principal Duties and Responsibilities: Overseeing the proper performance of all store activities Training employees and ensuring that employees are working efficiently and effectively Maintaining adequate staff in retail and production positions Performing retail tasks as needed Performing production tasks as needed, if applicable to store type Ensuring customers are being cared for properly Ensure Production Specialists understand production schedule for the day, if applicable to store type Accessing the store's safe and getting change as necessary Ensure Krispy Kreme security & cash handling standards and procedures are met and enforced Locking doors and closing at night Conduct store tours Knowledgeable of Krispy Kreme history, product & current promotions Model exceptional customer servic...

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