Shipboard Guest Experience Leader

A leading cruise line company is seeking a Guest Services Manager in Mexico City to ensure outstanding guest experiences and satisfaction. This role requires at least two years of managerial experience in hospitality, with strong communication skills and the ability to handle diverse guest needs. Candidates should possess knowledge of customer service principles and demonstrate flexibility in a dynamic environment. A high school education or vocational equivalency is preferred, along with the ability to communicate in English and possibly other languages.
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